1. Introduction
BizContact ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services (collectively, the "Service").
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree, please discontinue use of the Service immediately.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, profession, and company when you register via Google Sign-in.
- Business Contacts: Names, phone numbers, email addresses, company information, job titles, and notes of your business contacts that you add, import, or scan.
- Communication Data: Email templates you create, and email activity data (send, open, click events).
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent, and interaction patterns within the Service.
- Device Information: Browser type, operating system, device type, screen resolution, and IP address.
- Cookies: Session cookies for authentication and preference cookies for user experience optimization.
2.3 Third-Party Data
- Google Account: Limited profile information (name, email, avatar) through Google OAuth when you sign in.
- Gmail API: Access to send emails on your behalf. We do not read, store, or analyze your inbox content.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Service
- To manage your account and provide customer support
- To send emails on your behalf via Gmail API
- To track email engagement (opens, clicks) for your outreach campaigns
- To provide AI Enrichment of your business contacts using publicly available data
- To send you service-related notifications and updates
- To detect, prevent, and address technical issues and security threats
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share information only in the following circumstances:
- Service Providers: Trusted third parties who assist in operating the Service (hosting, analytics, email delivery), bound by confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, with continued protection of your data.
5. Data Security
We implement enterprise-grade security measures including:
- AES-256 encryption at rest and TLS 1.3 encryption in transit
- SOC 2 Type II certified infrastructure
- ISO 27001 certified information security management
- Regular security audits and penetration testing
- Access controls and audit logging for all data access
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion:
- Your personal data and contacts are permanently deleted within 30 days
- Aggregated, anonymized data may be retained for analytics purposes
- Backup copies are purged within 90 days
7. Your Rights (GDPR)
If you are in the European Economic Area (EEA), you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Portability: Request export of your data in a machine-readable format
- Objection: Object to processing of your data for specific purposes
To exercise these rights, contact us at privacy@bizcontact.net.
8. Cookies
We use essential cookies for authentication and session management. We also use analytics cookies (Google Analytics) to understand usage patterns. You can disable non-essential cookies in your browser settings.
9. Children's Privacy
BizContact is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a prominent notice on the Service. Continued use after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
